Payment Policy
This Payment Policy outlines how payments are handled on the Selvura website. By placing an order, you confirm that you have reviewed and accepted the terms described below.
Order Payments and Authorization
Payment processing begins once an order is submitted at checkout. After successful authorization, the selected payment options is charged. Orders linked to declined, unsuccessful, or incomplete payments are not processed. If a payment attempt is unsuccessful, you may re-enter corrected payment details or choose an alternative payment option.
Accepted Payment Options
Selvura offers several payment options to facilitate secure checkout. Available options include:
- Shop Pay
- Google Pay
- Apple Pay
- Visa
- Maestro
- Mastercard
Payment Security
All transactions are processed through Shopify’s secure payment system. Security measures such as encryption and automated fraud screening are applied to protect transaction data. In certain cases, additional verification may be required, which can result in order delays or cancellation. Complete payment card details are not stored on the Selvura website.
Pricing and Currency
Product prices are displayed prior to checkout and confirmed before payment submission. The total amount payable is shown at checkout. Payments are processed in the currency presented during checkout, Australian Dollars (AUD). Any currency conversion fees charged by financial institutions are the responsibility of the customer.
Refund Processing
Refunds are issued in accordance with the Return and Refund Policy. Approved refunds are returned to the original payment option used for the transaction. Processing may take up to seven days after approval, while final posting times depend on the payment provider.
Payment Disputes and Reversals
If a transaction is reversed, disputed, or canceled after authorization, the related order may be placed on hold or canceled. Further steps may be required to resolve the matter in accordance with the Terms of Service.
Policy Updates
This Payment Policy may be revised from time to time. Any changes become effective upon publication on this page. Continued use of the website following updates indicates acceptance of the revised terms.